SCP-401 Exam Question No 8

Question No 8:

What information does the Styleguide contain?

A. PHP code formatting standards for SugarCRM Developers
B. Standards for the layout of logic hooks
C. JavaScript code formatting standards for SugarCRM Developers
D. Common UI elements and their associated CSS styles/HTML

Answer: D

SCP-401 Exam Question No 7

Question No 7:

You need to customize the record layout on an instance that already contains modifications
to the record layout. Your changes must be applied without affecting the pre-existing
customization.

Which path would you use to store your customization?

A. ~./custom/Extension/modules/Ext/clients/base/layouts/record/~
B. ~./custom/clients/base/layouts/record/~
C. ~./custom/modules/[Module]/clients/base/layouts/record/~
D. ~./custom/Ext/modules/clients/base/layouts/record/~

Answer: C

SugarCRM Chief Executive commitment to customer conversations, digital consumer sales and empowered

SugarCRM Chief Executive commitment to customer conversations, digital consumer sales and empowered:

 The term "customer commitment" expresses the value and importance of interaction with buyers.

We all want prospects and clients to interact positively with our brand and products. While dissatisfied customers often share their stories online, convert fans into customers, or even brand advocates, is another story.

On one level, it's simple. If customers like your product or service, it is natural to tweet about you "Like" it on Facebook, and tell their friends how good you are.

Everything is obvious. The true sense of commitment to the client mounts the mindset, processes and technology required to delight customers to participate consistent and positive.

Recently, I received excellent serviceComcastCares Twitter based team to Comcast customers, a company recognized as offering the service lousy service. His response prompted me to participate by submitting an unsolicited positive Tweet:

    Thank you very sensitive soutiencomcastcares. If this is the "nouveaucomcast" so I love it!

    - Michael Krigsman (mkrigsman) August 8, 2015

To make the positive engagement happens, Comcast had to create a new paradigm of customer service itself:

    Organize a team of customer service and develop their experience with Twitter
    Empower the team to solve, analyze and resolve customer problems
    Create a political and operational support for the team to coordinate resources outside their group, including technicians and supervisors

The active and positive participation of the customer arises when a company exceeds the noise and buyers take note.

With this background in mind, I asked Larry Augustin, CEO of SugarCRM, to be a guest on CXOTalk. Larry is a serial entrepreneur focused today in managing customer relationships as the delegate of SugarCRM.

One of the most interesting segments of this episode occurs towards the end, when Larry deals with the relationship between the customer and consumer engagement is called power.

If you are a buyer, I suggest to watch this video and then read carefully to Larry.

SCP-401 Exam Question No 6

Question No 6:

You want to customize the actiondropdown.js file in an instance of Sugar but the code you are
looking at is minified. Where should you go to obtain the readable source of the file?

A. ~./jssource/src_files/clients/base/fields/actiondropdown/actiondropdown.js~
B. ~./clients/base/fields/actiondropdown/actiondropdown.js~
C. ~./cache/javascript/base/components_[unique_id].js~
D. ~./custom/clients/base/fields/actiondropdown/actiondropdown.js~

Answer: A

SugarCRM CEO talks customer engagement, selling, and the empowered digital consumer

SugarCRM CEO talks customer engagement, selling, and the empowered digital Consumer:

A buyer's guide to develop strong customer relationships and interactive in a digital world. Important tips for each executive person and sales manager.

The term "customer commitment" expresses the value and importance of interaction with buyers.

We all want prospects and clients to interact positively with our brand and products. While dissatisfied customers often share their stories online, convert fans into customers, or even brand advocates, is another story.

On one level, it's simple. If customers like your product or service, it is natural to tweet about you "Like" it on Facebook, and tell their friends how good you are.

Everything is obvious.

The true sense of commitment to the client mounts the mindset, processes and technology required to delight customers to participate consistent and positive.

SCP-401 Exam Question No 5

Question No 5:

What are three methods to create additional fields on stock modules? (Choose three.)?

A. Use POST requests to rest/v10/[moduleName]/fields.
B. Use the fields_meta_data table.
C. Use a vardefs extension.
D. Use Module Builder.
E. Use Studio.

Answer: C,D,E

Infosys partners with SugarCRM

Infosys partners with SugarCRM:

 SugarCRM Inc., a company that enables enterprises to create extraordinary relationships with clients with the most innovative, flexible and affordable CRM solution on the market, has announced its partnership with Infosys (NYSE: INFY), a world leader in consulting, technology, outsourcing and next-generation services, to provide solutions for the customer relationship management (CRM) products based on sugar.With over 900 customers in various industries in 50 countries, Info sys's global presence in the market for business solutions SugarCRM CRM will expand.Under the agreement, Info sys and SugarCRM will collaborate on joint opportunities, with the provision of Info sys SugarCRM CRM software and related services. The two companies will also work together to build reference architectures and solutions for specific industries, including electronics, financial services and manufacturing. Info sys and SugarCRM invest in adding sugar at the Center of Excellence for Integration Services Digital Info sys, and develop expertise within this center.